iWise2 on-Line Privacy Statement
iWise2 is committed to protecting your privacy.
Please read and regularly review this Online Privacy Statement as below.
Scope of the On-Line Privacy Statement
This iWise2 Online Privacy Statement applies to all data collected by iWise2 through its Web sites and services. It applies to all iWise2 Web sites that display links to this statement. Any Web Site that does not display a link to this statement will have its own on line Privacy Statement and is not covered by this statement.
Collection of Personal Information
iWise2 may through its Web sites may ask you to provide personal information. This is usually information such as:
Title, Name and initials, Address, Postcode
Contact details such as email addresses and telephone numbers.
Optional fields or site surveys may ask for preferences or demographic information such as interests, business sector, company worked for, business role so that we can better understand how to cater to our customers.
At checkout we will also store your billing address, we do not store sensitive financial information such as your credit card number.
When you complete an order your full payment details including credit card number are only sent through a secure 256 bit SSL encrypted connection to our payment provider. We do send this information anywhere else, nor do we collect or store it.
To access iWise2 subscription service, or to purchase an ebook/s you will be asked to register with an email address, username and password. This collection of information forms an iWise2 Account Identity.
iWise2 also uses the iWise2 Account Identity to allocate a unique ID number assigned to your credentials and associated information.
Delivery of information and collection of data
iWise2 may use website analytics software to retrieve information about how you found our Web site, the use of keywords in searching and navigation around the site and pages viewed. We may use technologies such as cookies or web beacons to collect information on pages viewed and links clicked on. This information is anonymous and is not tried to any personal information you may provide us with. We collect this information to improve the customer experience of our website.
Additionally iWise2 may collect standard information that your browser sends to all websites you visit like your IP address, browser type, access time and referring Web site addresses.
iWise2 may also deliver advertisements and iWise2 may collect via Web site analytics information about the clicks on these advertisements and web sites visited whether inside the iWise2 Web site or on third party Web sites.
iWise2 may send you emails for administration or promotional reasons along with communications such as newsletters. Newsletters and promotions can be unsubscribed from using the "unsubscribe" link at the bottom of the email.
The use of your personal information
iWise2 only collects and uses personal information to operate its business and improve its services and Web sites.
iWise2 uses personal information to communicate to you via various forms of communication such as email and mailings.
Personal information collected on iWise2 Web sites and via its services may be stored and processed in the United Kingdom, the United States or any other country in which iWise2 or its affiliates, subsidiaries or service providers maintain facilities. iWise2 abides by the safe harbour framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data from the European Union.
Sharing of your personal information
Except where described in this statement iWise2 will not disclose any of your personal information outside of iWise2 and any of its controlled subsidiaries and affiliates without your consent.
Some parts of iWise2 web sites may allow you to choose to share personal information with iWise2 partners so that they can contact you about their products and services. You will be made aware of this.
If iWise2 co-brands itself with another service partner company then both companies will receive information collected as part of the co-branded service.
iWise2 will use other companies to provide services to support the iWise2 business such as Web hosting, transaction processing, mail processing and web statistical analysis.
Those service providers will only be permitted to obtain personal information that they need to deliver that service.
Those service providers will be required to maintain the confidentiality of the information and are strictly prohibited from using it for any other purpose.
Sharing of credit card processing information
For credit card processing iWise2 will use fraud detection vendors who may use aggregate data to help improve their service.
Aggregate data will help the fraud detection vendor more accurately detect fraudulent use of credit cards.
Sharing of information for authorities
iWise2 may access or disclose information about you, including the content of your communications, in order to:
(a) comply with the law or respond to lawful requests or legal process;
(b) protect the rights or property of iWise2 or our customers, including the enforcement of our agreements or policies governing your use of the services or
(c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of iWise2 employees, customers or the public.
Accessing your personal information
You may have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (e-mail address and password). The appropriate method(s) for accessing your personal information will depend on which sites or services you have used.
Some iWise2 sites or services may collect personal information as described above that is not accessible via the clickable links in the Web site. However, in such cases, you may be able to access that information through alternative means of access described by the service. Or you can email or write to us and we will contact you within 30 days regarding your request.
iWise2 offers the ability to stop the delivery of promotional email and you will be able to choose and modify the methods of communication that you would prefer iWise2 uses for promotional communication.
These choices will not apply to the use of on-line advertising display within the iWise2 Web sites. They also do not apply to the receipt of mandatory service communications from iWise2 that iWise2 consider mandatory to its service offering or maintenance. You will receive these communications periodically unless you have canceled the service.
Customers may of course contact us using the details provided on the contact us page.
iWise2 Web sites may display advertising from iWise2 or one of our affiliates or partners.
When we display online advertisements to you, we will place a persistent cookie on your computer in order to recognise your computer each time we display an ad to you. Because we may serve advertisements on many different Web sites, we are able to compile information over time about where you, or others who are using your computer, saw and/or clicked on the advertisements we display. We use this information to make predictions about your characteristics, interests or preferences and to display targeted advertisements that we believe may be of interest to you. We may also associate this information with your subsequent visit, purchase or other activity on participating advertisers’ Web sites in order to determine the effectiveness of the advertisements.
While we may use some of the information we collect in order to personalise the advertisements we show you, we designed our systems to select advertisements based only on data that does not personally and directly identify you.
For example, we may select the advertisements we display according to certain general interest categories or segments that we have inferred based on (a) demographic or interest data, including any you may have provided when creating an account (e.g. age, postcode, gender), demographic or interest data acquired from other companies and a general geographic location derived from your IP address, (b) the pages you view and links you click when using iWise2 and its advertising partners’ Web sites and services and (c) the search terms you enter when using iWise2 search services or those included in iWise2 Web sites from third parties such as Google Search.
Security of your personal information
iWise2 is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet to our payment processor, we protect it through the use of the Secure Socket Layer (SSL) protocol.
Only your username may be displayed publicly via the forums. Account passwords are encrypted. Other account details are only accessible to iWise2 administration for troubleshooting purposes.
To minimise the loss, corruption or missuse of personal information we conduct automated password protected backups of our database. We also conduct regular tests, industry standard vulnerability scans and virus scans to increase security. We strive to continually update and manage our source code, OS and server software. In addition we enlist the services of a secure datacenter with physical data protection policies and a hardware firewall.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Collection and use of children’s personal information
iWise2 may have Web sites and services intended for general audiences and do not knowingly collect any personal information from children. Please note that if you grant consent for your child to use iWise2 services, this will include such general audience communication services as e-mail, instant messaging and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information.
We encourage you to talk with your children about communicating with strangers and disclosing personal information online. There are various internet sites that can assist you regarding using the Internet safely.
iWise2 Web sites use "cookies" to enable you to sign in to our services and to help personalise your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of iWise2 Web sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected.
If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted, for example in Internet Explorer 7, you can delete cookies by selecting “Tools”, “Delete browsing history” and clicking the “Delete Cookies” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Use of Web Beacons
iWise2 Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
iWise2 may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on iWise2 web sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a iWise2 site results in a purchase or other action on the advertiser's site.
Changes to this Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how iWise2 will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how iWise2 is protecting your information.
iWise2 welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us: firstname.lastname@example.org or use our web form.
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